There’s absolutely nothing like acquiring AA employees take around gate forty six terminal d on Sunday, November 3. Is that this their breakroom? Six men for an hour And that i see that a number of are “chiefs†about the uniform patch. I’m so happy I paid to hear Felix and Guerillmo yell and chortle for an hour or so
It’s exciting to me that it has come to this avenue. I've carried out a large amount of research On the internet to try and discover an E mail Deal with that would drop by the organization directly.
I traveled lately on the Airways and professional a soreness on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t working and because of my bronchial asthma it absolutely was hot and I felt amusing.
Studying the short article in Yahoo! a few AA rep composing “deaf and dumb†on their baggage is impolite they usually are worthy of more than a faux apology. you only dropped a customer.
I have a request reference variety 14716375252 from a vacation taken last Nov. I want to know the companies reaction.
I have designed three tries to Speak to consumer service by means of e-mail with regards to a modern Global flight wherein I'd problems with not simply the popular seats that i did not acquire, though the Awful buyer service through which my sister and I obtained. She was discriminated in opposition to for currently being to huge to get served food items as the tray couldn’t occur down so the flight attendant said he couldn’t feed her. Even though there have been open up seats, and we could have been improved accommodated, in its place we were being place near the windows and caught there with infants.
purchaser service agent from the “technological innovationâ€/web staff named lisa basically HUNG UP on me when i was talking. i’ve hardly ever had this kind of weak practical experience just before. she was exceptionally rude prior to hanging up.
This agent was out of line and disrespectful. There was NO cause for her Perspective, particularly when there was NO line and a couple of agents standing for the counter like they have you can look here been Prepared and equipped to help. Janet Ault
We are already Regular flyer consumers for over 30 many years, and among the list of points of interest for us to carry on using your services will be the benefits you provide to us and the good service We've constantly experienced in a lot of outings with AA. On Jan 29 2015, I identified as AA en Español to create arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with the many paper perform and I did pay for all the extra charges with my City Bank card foe my husband and myself and Ana Maria informed me which i will receive affirmation on my e mail, and gave me in excess of the phone our two locator information. Very well, nowadays After i called yet again for the reason that we didn't get the information on my e mail, we ended up knowledgeable to our shock that only my spouse had reservation and there was almost nothing on report for myself!
I lately flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a lady named Kim who were a stewardess for a long time on American. I used to be traveling with my daughter and her four thirty day period previous little one and experienced quite a few stick with it baggage as well as a bag with the pumping and nursing bottles. Kim was great, these types of a great help with a lot of things throughout our journey including but not limited to having on the flight, getting the baggage in the overhead compartments, receiving us things we would have liked during the flight and finding out on the flight with our luggage.
Situations have modified and its quite unfortunate. BTW – Our flight to Madrid was with Iberia as well as expertise was the complete reverse! The aircraft was dazzling, clean and modern and also the food stuff selections were appetizing plus the attendants have been conscious of food stuff components. Definitely it can be done right!
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To begin with, major thanks and shout out in your Cust Svc rep Laura. She is extremely pleasant and was equipped to address my difficulty immediately. You'll want to sense extremely fortuitous to have her as an employee.
Thank you for making contact with American Airlines Buyer Relations. This really is an automated acknowledgment, offering me a chance to share with you at once what is going on along with your concept.